Cookie Policy

Last updated: August 2026

This policy explains what cookies Cleenie uses, why we use them, and how you can control them. We keep our use of cookies minimal — we do not use advertising or behavioural tracking cookies. We do use a first-party product analytics cookie (PostHog) to understand how the platform is used so we can improve it.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit — such as keeping you logged in between page loads.

Cookies we use

Cookie Type Set by Duration Purpose
session Essential Cleenie Session Keeps you logged in as you navigate between pages. Without this cookie the application cannot function.
cf_clearance / Turnstile cookies Essential Cloudflare Up to 1 year Set on the registration page only. Cloudflare Turnstile uses these to verify you are a real person and protect against automated bot sign-ups. No personal data is sent to Cloudflare beyond your IP address.
Stripe cookies Functional Stripe Up to 1 year Set on billing and payment pages only. Stripe uses these for fraud detection and to remember your payment session. See Stripe's cookie policy.
ph_* (PostHog) Analytics Cleenie (first-party) Up to 1 year Used for product analytics — tracking which features are used and how the platform is navigated. Data is processed by PostHog on EU infrastructure. No personal data is shared with advertisers. See PostHog's privacy policy.

Third-party services we load

Some pages load resources from third-party CDNs. These do not set cookies but do result in your browser making a connection to their servers (which may log your IP address):

We do not use Google Analytics, Facebook Pixel, or any other advertising or behavioural tracking technology. PostHog is used solely for product analytics (understanding how Cleenie is used) and does not build advertising profiles.

Essential cookies and your consent

The session cookie is strictly necessary for Cleenie to function — without it you cannot stay logged in. Under UK GDPR and PECR, strictly necessary cookies do not require your consent. We do not ask for consent to set the session cookie.

Cloudflare Turnstile and Stripe cookies are functional and security-related. By using Cleenie you accept that these are set when you use the relevant parts of the service (registration and billing pages respectively).

How to control cookies

You can control and delete cookies through your browser settings. Note that disabling the session cookie will prevent you from logging in to Cleenie. Guidance for common browsers:

Changes to this policy

We may update this policy if we change the cookies we use. When we do, we will update the date at the top of this page.

Contact us

If you have any questions about our use of cookies, please contact us at support@cleenie.co.uk.